The majority of
our products are made by master craftsmen in the United States. We source raw
materials and components locally whenever possible, and do our best to use
sustainable materials with a low environmental impact. A small portion of our
materials are sourced internationally with the same standards in mind.
Where can I see an item in person?
We have a small
showroom at our studio in the Navy Yard, Brooklyn, that displays a rotating
product inventory as well as samples of metal, rubber, paint, and upholstery.
To schedule a studio visit, please email firstname.lastname@example.org. Many pieces can also be
found at select retailers domestically and internationally. Please contact us
for specific requests and we'll be happy to direct you to the nearest stocklist.
Are your products made-to-order or do you carry stock?
is made-to-order. Lead times for each piece can be found on its product page. We
do, however, stock the majority of our tabletop products, which ship in just a
Can furniture pieces be customized?
produce the majority of our products in-house, they can be customized to fit
your needs. In general, we're able to modify materials, finishes and sizing.
Typically, customization increases pricing by 20–35% depending on the
specifications and adds 4 weeks to the listed lead time. If you're interested
in placing a custom order, please see our material library for more information
about finish options and contact us to request a quote.
I'd like to
place an order but the lead time is too long. What can I do?
If the listed
lead time doesn't work for your schedule, please contact us before placing an
order to discuss timing. We are happy to accommodate requests when we can, and
while it is possible to speed up production on a case-by-case basis, this
typically requires a rush fee based on the materials required and the
Do you ship
We ship to most
countries around the world. If you live outside the United States and are
interested in seeing a product in person before you purchase, please contact us
for stocklist information. Please see our shipping page for more information
about how our products are transported.
Will I be charged sales tax?
All orders require the addition of sales tax if the order is to be delivered to the District of Columbia. Both the product and the shipping charges will be taxed. Sales tax will not be charged for orders that are placed with a valid resale certificate or orders that are shipped to addresses outside of the District of Columbia.
Do you work with interior designers, decorators and architects?
Yes, we do
offer a trade program. Please contact us with your business information for
How do I clean and care for my product?
We send a paper
copy of care instructions with every order. If this was not included in your
order, or if you'd like to know more before purchasing an item, please let us
know and we'll be happy to share best practices with you.
What are the
quality standards for chrome and paint?
We do our very
best to ensure the highest possible quality finishes in our pieces. Not every material
surface is the same, however, and scratches, blemishes, chips and pits do
occasionally occur during the manufacturing, handling, transportation and
polishing processes. We carefully check each piece before it ships to make sure
it's up to our standards. We do not use any materials with imperfections that
are visible from 6 feet away or farther. Please note that, because of the
nature of the spray-rubber process, rubber textures vary and pieces will likely
appear different than those shown on our site.
Do you offer
custom work or design services?
take on custom work and design projects that are completely unrelated to our
furniture and lighting collections. If you're interested in partnering with us
for product design or interior design projects, please contact us for more